bz77's Privacy Policy

bz77 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") describes how bz77 collects, uses, stores, and protects your personal information.

By using our website or accessing any of our services, you are considered to have agreed to the terms of this policy. If this policy changes, we will notify you in a timely manner and publish the updated version on the website.

If you have any questions about this policy, please contact our support team — available 24/7 via live chat or by email at [email protected].

bz77 may collect the following types of information:

1.1 Information You Provide Directly

When you create an account, log in, or contact us, you voluntarily provide certain information. This includes:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• Payment-related information such as bKash, Nagad, or Rocket number or bank account details
• Documents required for identity verification (such as a national identity card)

1.2 Automatically Collected Information

Some information is collected automatically when you visit our website. This includes:

• IP address and device information
• Browser type and version
• Operating system information
• Duration of visit to the site and information about pages visited
• Data obtained from cookies and similar tracking technologies

1.3 Transaction Information

Every deposit, withdrawal, and betting history of yours is securely stored in our system. This information is used for account management, fraud prevention, and ensuring financial security.

bz77 uses the collected information for the following legitimate purposes:

2.1 Service Operations and Improvement

• To manage account creation, login, and profile management
• To process bets, payments, and winnings
• To provide customer service and resolve support requests
• To improve the functionality and security of the platform

2.2 Security and Compliance

• To prevent fraud, money laundering, and other illegal activities
• To meet applicable legal and regulatory obligations
• To verify user age (confirming 21+)
• To use information as evidence in dispute resolution

2.3 Communication and Marketing

• To send important account-related notifications
• To share relevant offers and updates subject to your consent
• To send awareness messages related to responsible gaming

bz77 uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the website experience.

3.1 Essential Cookies

These cookies are essential for the core functionality of the website. They are used to maintain login sessions, store security tokens, and remember user preferences. Disabling these cookies may disrupt the functionality of the site.

3.2 Analytical Cookies

These cookies help us understand how users are using the site. We use this information to continuously improve the site's design and services. The data collected is aggregated and anonymized.

3.3 Cookie Controls

You can accept or reject cookies from your browser settings. However, please note that disabling certain cookies may mean some services on bz77 may not work properly.

bz77 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party technology providers who provide payment processing, IT infrastructure, and security services. These providers process data only under our instructions and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be legally required to disclose necessary information to comply with court orders, valid requests from government authorities, or the requirements of applicable law.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may pass to the relevant parties. We will provide advance notice in such an event.

bz77 applies industry-standard security measures to keep your information safe.

5.1 SSL Encryption

All our data transmissions are protected by SSL (Secure Socket Layer) encryption. This means all information exchanged between your browser and our servers remains unreadable to third parties.

5.2 Password Protection

Your password is never stored directly. It is encrypted using a one-way hashing algorithm, so even our staff cannot read it.

5.3 Regular Security Reviews

Our technology team conducts regular security audits and addresses any vulnerabilities promptly. We continuously monitor the system to ensure fair play.

5.4 Access Controls

Only authorized staff can access user information to the extent necessary. Every access is logged and reviewed regularly.

bz77 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to be kept under applicable law.

6.1 Active Accounts

While your account is active, we will retain all relevant information. This includes transaction history, gaming activity, and communication records.

6.2 When an Account is Closed

Even after an account is closed, we may retain certain information for a defined period for legal reasons and considering the possibility of dispute resolution. Once this period ends, the information is securely deleted or anonymized.

As a user of bz77, you have the following rights regarding your own information:

7.1 Right to Access

You can find out at any time what information we hold about you. Contact us via live chat or email to make this request.

7.2 Right to Correction

If any information in your profile is incorrect or incomplete, you can request that it be corrected. Ensuring accurate information benefits both of us.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, we may need to retain some information if there are legal obligations to do so.

7.4 Right to Opt Out of Marketing Communications

You can opt out of promotional emails and notifications at any time. No marketing communications other than essential account-related messages will be sent to you.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact us — 24/7 support is available via live chat, or email us at [email protected]. We will process your request as quickly as possible.

bz77's services are for those aged 21 and above only. We do not intentionally collect personal information of any minor. If we learn that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.

If you suspect that a minor is using our platform, please notify us at [email protected].

bz77's website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We recommend that you read their own privacy policies before visiting these sites.

Payment service providers such as bKash, Nagad, and Rocket have their own privacy policies. Their policies also apply to financial transactions.

bz77 may revise this privacy policy from time to time. Depending on the nature of the changes, we will notify you via email or through a public notice on the website.

For significant changes, we will try to give you adequate notice before the changes take effect. Continued use of the site after the changes will be considered as your agreement to the updated policy.

We recommend that you review this page regularly and stay updated about any changes.

If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us. Our privacy and support team is ready to answer all your questions.

• Live Chat: Instant 24/7 support available through the website
• Email: [email protected] — support available in both Bengali and English

We respect your privacy and handle every request with the highest priority. We are committed to making every moment with bz77 safe and enjoyable.